Utica

Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided. Positive adjectives such as "great," "friendly," "professional," and "awesome" are frequently used to describe the technicians, their work, and the overall experience. Customers appreciate the promptness, efficiency, and quality of the services rendered. Additionally, many customers mention the technicians' knowledge, expertise, and ability to explain technical concepts in a clear and understandable manner. However, there are also some negative reviews that mention issues with scheduling, communication, and employee treatment. Customers express frustration with technicians arriving without prior notice or scheduling appointments, as well as concerns about the report entry system and potential threats from coworkers. Some customers also mention feeling unappreciated or undervalued by the company. Overall, the sentiment of the reviews is positive, with more customers expressing satisfaction than dissatisfaction. However, it is important to note that individual experiences may vary, and it is best to seek professional advice before making a decision.