Troy

 

Recent Jobs and Reviews in Troy, MI

Rated 5.0 out of 5 stars based on 32 customer reviews

Customers say: The overall sentiment of the reviews is positive, with a slight negative bias. The positive reviews highlight the professionalism, efficiency, and quality of service provided by Fire Pros. Customers appreciate the friendly and knowledgeable technicians, the timely and effective completion of inspections and maintenance, and the overall positive experience. Negative reviews mainly focus on specific issues or experiences, such as delays, incomplete work, or dissatisfaction with the service provided. However, the negative reviews are outnumbered by the positive ones, indicating that the positive experiences outweigh the negative ones.

Job Locations and Reviews

Review
William came out on an emergency call to repair/replace a damaged valve on an outlet for the fire suppression system at our facility. He completed the repair efficiently and provided some helpful information regarding what may have caused it and how to prevent this issue again.
Michael - Troy, MI 48083
Review
This was for our annual inspection for Emergency lighting and Fire extinguishers with FSM. First and foremost, this inspection with James went above any previous services provided. James was thorough on his explanations for the work that he was going to be providing and listened to all my concerns on some of the current deficiencies he found. He made adjustments for the locations on many of the extinguishers, stating that this would be easier to locate or access in the case of an emergency. His attention to detail for the 90-minute E-light/battery test was a first for me, the previous 5 inspections were not as detailed or descript. I will be requesting James every year when I'm scheduling this inspection as would I highly recommend him to anyone that asks or needs a service provider.
Michael - Troy, MI 48083
Review
Super friendly, helpful and efficient. Highly recommend!
Donna - Troy, MI 48085
Review
service was great
Tim - Troy, MI 48098
Review
Excellent service
Kevin - Troy, MI 48098
Review
Great service
Kevin - Troy, MI 48098
Review
very Quick Straight to the point an Polite.
Kullen - Troy, MI 48083
Review
Great Service. Friendly Technician
Kyle - Troy, MI 48083
Review
Sean Wiggers is outstanding ! Sean always takes the time to answer any questions we have. Sean has done many inspections for our hotel and always been very professional. Today I was absent from the hotel yet made sure I received a call and update. Sean is truly an asset to your company.
Mary - Troy, MI 48083
Review
Great service
Hassan - Troy, MI 48083